Privacy Policy
Effective Date: 23rd June 2023
This Privacy Policy is prepared by Transparent Corporation Pty Ltd and whose registered address is 4 Sandy Court, Mount Coolum QLD 4573, Australia. Transparent Corporation Pty Ltd (“we,” “us,” or “our”) is committed to protecting and preserving the privacy of our visitors when visiting our website or communicating electronically with us. This Privacy Policy describes how we collect, use, disclose, and protect the personal information obtained from users (“you” or “your”) of our website, located at https://transparentagent.com.au (the “Website”) and our social media sites. By accessing or using our Website, you agree to the terms and conditions of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect the following types of personal information from you when you interact with our Website:
• Full name
• Email address
• Postal address
• Phone number
• Payment information (such as credit card details)
• Any other information you provide voluntarily
1.2 Automatically Collected Information
When you visit our Website, we may automatically collect certain information about your device and usage patterns, including:
• IP address
• Browser type
• Operating system
• Referring URLs
• Date and time of access
• Clickstream data
• Other similar data and information
2. Use of Information
We may use the collected information for the following purposes.
• To provide and maintain our Website
• To personalise your experience on the Website
• To process and fulfil your requests and orders
• To communicate with you and respond to your inquiries
• To improve our products, services, and Website
• To send you promotional offers, newsletters, and other marketing communications
• To protect the security and integrity of our Website
• To comply with applicable laws and regulations
• To contact you to provide the information requested
3. Disclosure of Information
We may disclose your personal information to third parties in the following circumstances:
• To trusted service providers who assist us in operating our Website, conducting our business, and providing services to you (such as hosting providers, payment processors, and analytics providers)
• To comply with legal obligations, enforce our policies, and respond to legal proceedings
• In connection with a business transaction, such as a merger, acquisition, or sale of assets, where your personal information may be transferred to the acquiring entity
• With your consent or at your direction
4. Cookies and Similar Technologies
Our Website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our Website. You may choose to disable or reject cookies through your browser settings, but please note that some features of the Website may not function properly as a result.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
6. Third-Party Websites
Our Website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy applies only to our Website, and we are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
7. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided personal information on our Website, please contact us immediately, and we will take steps to remove that information.
8. Your Rights – Access to Your Personal Data
You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to [email protected]. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).
9. Changes to this Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our privacy practices or legal obligations. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us via this page or email us at [email protected].
By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to these terms and conditions.